WeChat Developer Challenge · UX/UI · Mobile · WeChat
TRIPRWS
A smart companion app for Resorts World Sentosa visitors, built for the WeChat Developer Challenge 2019. Turns the theme park visit into a seamless digital experience, and won the Public Vote Award.
- Client
- Resorts World Sentosa
- Role
- UX/UI · Mobile Design
- Deliverable
- WeChat Mini Program
- Award
- Public Vote Winner
The challenge
Theme park friction is real
Visitors inside large amusement parks deal with a lot of friction. Finding attractions, figuring out where to eat, waiting in long ride queues, and navigating unfamiliar areas all add up to a stressful experience. The goal was a mobile-first solution that tackled these pain points and made the visit genuinely more enjoyable.
The solution
A digital guide inside your pocket
We built an interactive digital assistant inside WeChat that lets visitors browse rides, restaurants, and shops, get directions, and join virtual ride queues by scanning a QR code. Guests receive a notification when it's their turn, so they can keep exploring instead of standing in line.
Results
- WinnerPublic Vote, WeChat Developer Challenge 2019
- QRpowered virtual queue system
- Liveride notifications for visitors
- Lesswait-time frustration across the park